The Candy washing machine is equipped with a self-diagnosis system. Electronically controlled CMs display an error code on the display, notifying the user of a malfunction. On Kandy washers with electromechanical control without a display, indicators light up to indicate a problem.
We'll figure out what the trouble codes mean, what you need to do when they appear, how to fix the situation.
CM Candy error table: meaning, causes, troubleshooting
Error code | Indication (the number of flashes of the light bulb after a pause) | What means | Causes of occurrence | How to fix a breakdown |
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E01 | With error E01, the lamp flashes 1 time. | The hatch door is not tightly closed. |
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E02 | If the SM gives an error E02, the indicator blinks 2 times. | There is no water in the tank. In the allotted time, the water did not reach the minimum level. | Why the code is on the display:
| How to remove the error:
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E03 | The indicator flashes 3 times. | Candy washing machine flashed code E03, which means that the water does not drain. | What happened:
| To solve the problem:
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E04 | The light blinks 4 times. | The water level in the CM tank is exceeded. | The reason the SMA generates error E04 is a malfunction of the valve control triac or the intake valve itself. | In order to reset the error, you need:
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E05 | With code E05, the lamp flashes 5 (16) times. | Problems with heating water. | What happened:
| What to do:
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E06 | The light blinks 6 times. | Non-volatile EEPROM memory failure. | Change the main unit. | |
E07 | The indicator flashes 7 (17) times. | Incorrect operation of the SMA motor. After three attempts to reboot, the system displays the code E07. | Defective motor tachometer. | The resistance of the tacho coil is tested. |
E09 | The light flashes 9 times. | Error operation electric washing machine. | The control module or engine triac is out of order. | Checking, repairing or replacing the electronic unit. |
The light flashes 12-13 times. | Problems in wiring the module. | Checking connections, contacts, changing wiring. | ||
The light is constantly on or flashing 14-15 times. | Defective electronic unit. | |||
Blinks 18 times. | Voltage problems. | Network problems. Voltage is too high or low for CM to work properly. | Wait until the voltage returns to normal, or call an electrician. | |
E14 | 14 flashes with a pause of 5 seconds | Broken heater, thermal sensor or control module |
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Having studied the meaning of errors and their solutions, you can start repairing a Kandy washing machine.
If there is a problem in the network or control module, it is recommended to call the wizard and not try to reset the errors yourself.